At WE88, we believe that good digital entertainment must be grounded in responsibility. Gaming should be a source of enjoyment, not stress. This page explains our commitment, the self-control tools we provide, and how to get help when you need it.
Minimum age requirement for all WE88 players without exception
Customer support is ready to assist with responsible gaming concerns
Self-control tools available for you to manage directly from your account
WE88's commitment to a safe and fair gaming environment
We88's comprehensive approach to ensuring a healthy and controlled gaming experience for every player
We88 enforces a minimum age requirement of 18 through a thorough KYC process. Every account must be verified with a valid identification document before any financial transactions are permitted.
Set daily, weekly, or monthly limits for your deposits and bets directly from your account settings. These limits take effect immediately to help you stay within your budget.
Set a maximum duration for each gaming session. Once the time limit is reached, the we88 system will send a reminder and automatically log you out to encourage a healthy break.
If you feel you need a break from the platform, WE88 offers temporary account suspension options from 24 hours to 6 months, or permanent suspension if needed.
The we88 system continuously monitors play patterns and will send a notification if a sudden change in gaming behaviour is detected that may require attention.
We88 partners with support organisations to provide referrals to counsellors and assistance programmes for players who need further support beyond the platform.
All these tools can be activated directly from your account settings — no approval required, effective immediately
Set a maximum deposit amount for a daily, weekly, or monthly period. Once the limit is set, any attempt to exceed it will be automatically rejected by the system.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, your account will be temporarily blocked from placing new bets.
Limit how long you can play in a day. The system will send a warning 15 minutes before the limit is reached and automatically log you out when time is up.
Activate a break from 24 hours up to 6 weeks. During the break period, your account cannot be accessed for play, even if you contact customer support to request an exception.
Long-term suspension options ranging from 6 months to 5 years, or permanently. Permanently suspended accounts cannot be reactivated at the player's request.
Contact WE88's dedicated support team for a confidential discussion about your playing habits. All conversations are CONFIDENTIAL and will not affect your account status.
Responsible gaming means participating in gambling activities as a form of controlled entertainment — not as a way to earn income, relieve stress, or escape from problems. It involves strong self-awareness, the ability to set realistic limits, and the willingness to seek help when needed.
At WE88, we understand that the majority of our players play in a healthy and responsible way. However, we also recognise that a small number of players may face challenges in managing their playing habits. That is why WE88 invests seriously in responsible gaming infrastructure — not merely as a licensing requirement, but because we genuinely care about the well-being of our players.
Always remember: Playing at WE88 should bring you enjoyment and entertainment. If you find yourself feeling stressed, anxious, or unhappy while playing, that is a signal to stop and take a break.
All we88 business decisions relating to the player experience are guided by the following principles:
It can sometimes be difficult to assess on your own whether your playing habits have become a problem. Here are some warning signs to watch for in yourself or someone you care about:
If you recognise yourself in any of the signs above, please do not feel embarrassed or afraid. This is a problem that can be overcome with the right help. Contact the we88 support team via live chat or use the self-exclusion tool available in your account settings right now.
Activating self-control tools at WE88 is simple and can be done on your own in less than two minutes. Here is a quick guide:
Access the platform via the WE88 website or mobile app. Make sure you are logged in to your personal account.
Click the profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the menu that appears.
You will see a list of available tools — deposit limit, loss limit, session time limit, temporary break, and self-exclusion. Choose whichever suits you.
Enter the limit value or duration you want and click "Confirm". The limit will take effect immediately. To reduce a limit, a cooling-off period will apply to prevent impulsive decisions.
You will receive an in-app notification and a confirmation email that the new limit has been successfully activated on your account.
Here are some practical guidelines we recommend to all WE88 players to ensure a fun and controlled gaming experience:
We88 takes seriously its responsibility to ensure our platform is not accessible to anyone under the age of 18. In addition to our strict KYC verification process, we also encourage parents and guardians to take the following steps:
If you or someone you know needs help with a gambling problem, WE88 encourages you to seek professional support. Remember, asking for help is a sign of strength, not weakness.
You can start by reaching out to the WE88 support team via 24/7 live chat. Our team is trained to listen with empathy and help you take the first step toward a healthier gaming experience — whether by activating self-control tools, temporarily suspending your account, or providing information on relevant support resources.
You are not alone. we88 believes every player deserves a safe and supportive gaming environment. Contact us today if you need assistance — our team is ready to help, without any judgement.
Answers to the most frequently asked questions by WE88 players regarding responsible gaming
We88 has built a platform that is not only fun, but also looks after the well-being of every player. Register today and enjoy a responsible gaming experience with a full suite of self-control tools.